Support
HDK Marine Support
We're here to help you get the most from your HDK Marine display.
If you have a question about installation, operation, compatibility, troubleshooting, or your order, contact our support team.
Before Contacting Support
For the fastest assistance, please provide:
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HDK Marine model — 19, 22, or 24
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Order number, if applicable
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A description of the question or issue
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Photos or video, if they help explain the issue
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Information about the connected equipment, if the question involves compatibility or video input
Installation Support
HDK Marine displays are designed for marine applications and should be installed according to the instructions supplied with the product.
Before connecting power, verify the supply voltage, polarity, wiring, and appropriate circuit protection. Improper installation or electrical connection can damage the display and may affect warranty coverage.
Troubleshooting
If your display is not operating as expected, please provide as much information as possible about the symptoms and installation.
Depending on the issue, we may ask you to verify:
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Power supply voltage
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Power and ground connections
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Fuse or circuit protection
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HDMI/video connections
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USB/touch connections
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Connected source equipment
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Display settings
Please do not disassemble or modify the display while troubleshooting a potential warranty issue unless specifically instructed by HDK Marine.
Product Manuals
Product manuals and additional support resources will be made available as they are developed.
Contact Support
For technical assistance, compatibility questions, or other support inquiries:
When contacting us about an existing order, please include your order number whenever possible.
HDK Industries Ltd.
Alberta, Canada